The guideline General Product Safety obliges company to offer safe products. Besides, as from 1st December 2005 companies must report as soon as dangerous products come on the market. Legislation must contribute to a better protection of the consumer.
Jupio acts conform all legal requirements products have to meet and makes every effort to bring safe products on the market. If necessary, Jupio products or packages contain a warning.
If a defective product, which is dangerous, is brought on the market, it can be traced by means of an article- and batch number. Jupio will withdraw this product from the market. Jupio will make mention of an unsafe product on her website: jupio.com. Besides, in case of a dangerous product, we will inform the FDA.
Should your product contain dangerous deviations please inform Jupio Europe BV in The Netherlands. Jupio will research the product and will take all necessary precautions. Complaints concerning possible dangerous products can be reported to:
Jupio Europe BV
9723 JD Groningen
9700 GC Groningen
T +31-(0)50 5499949
F +31-(0)50 3130495
In case of questions concerning product safety, please feel free to contact our customer service, on working days.